Job brief
We are seeking a detail-oriented Infrastructure Maintenance Manager to lead our facility operations and ensure our corporate assets remain functional and compliant. You will take ownership of our preventive maintenance programs, manage long-term capital improvement projects, and serve as the primary contact for external service providers. This role is ideal for a hands-on leader who is passionate about building reliability, workplace safety, and the seamless optimization of physical infrastructure. Join our team to make a lasting impact on the efficiency and longevity of our workplace environment.
Key highlights
- Manage a comprehensive preventive maintenance schedule for all HVAC, electrical, plumbing, and life-safety systems using CMMS platforms.
- Oversee third-party vendors and contractors by verifying insurance, monitoring work progress, and auditing final deliverables.
- Conduct daily walkthroughs and bi-annual facility audits to ensure full compliance with OSHA, NFPA, and local municipal codes.
- Prepare annual capital expenditure reports and operational budgets to align maintenance efforts with long-term financial goals.
What is a Infrastructure Maintenance Manager?
An Infrastructure Maintenance Manager is a facilities professional who oversees the operational integrity, safety, and performance of physical workplace systems. By managing critical building assets, HVAC systems, and electrical infrastructure, the Infrastructure Maintenance Manager ensures that environments remain compliant with OSHA and local building codes. This role integrates advanced facility management software and strategic planning to extend equipment life cycles, reduce downtime, and drive operational efficiency across the organization’s entire footprint.
What does a Infrastructure Maintenance Manager do?
On a typical day, an Infrastructure Maintenance Manager directs preventive maintenance programs using a Computerized Maintenance Management System (CMMS) to track work orders and equipment life cycles. They coordinate with specialized vendors for elevator, fire safety, or mechanical system repairs, ensuring all contractors adhere to strict safety protocols and performance SLAs. Additionally, the Infrastructure Maintenance Manager conducts routine site inspections to identify safety hazards, analyzes utility consumption metrics to optimize energy costs, and manages the operational budget for recurring maintenance and facility upgrades.
Key responsibilities
- Manage a comprehensive preventive maintenance schedule for all HVAC, electrical, plumbing, and life-safety systems using CMMS platforms like UpKeep or Fiix.
- Oversee third-party vendors and contractors by verifying insurance, monitoring work progress, and auditing final deliverables against contract specifications.
- Analyze site performance metrics and utility logs to identify cost-saving opportunities through energy-efficient retrofits or equipment upgrades.
- Conduct daily walkthroughs and bi-annual facility audits to ensure full compliance with OSHA, NFPA, and local municipal health and safety codes.
- Coordinate critical infrastructure repairs by deploying internal maintenance staff or external technicians to resolve equipment breakdowns within defined SLAs.
- Direct the inventory management of spare parts, tools, and critical components to minimize downtime during emergency equipment failures.
- Prepare annual capital expenditure reports and operational budgets to align facility maintenance efforts with long-term organizational financial goals.
- Execute space reconfiguration projects by coordinating with IT, security, and cleaning services to ensure minimal disruption to daily office operations.
Requirements and skills
- 5+ years of experience in facilities management, building maintenance, or industrial operations with a proven track record of asset management.
- Demonstrated expertise in utilizing CMMS software (e.g., ServiceChannel, Archibus, or SAP PM) to track maintenance lifecycles and historical data.
- In-depth knowledge of building automation systems (BAS), HVAC controls, and electrical distribution panels commonly found in commercial or industrial settings.
- Professional certification such as Certified Facility Manager (CFM) from IFMA or a Facilities Management Professional (FMP) designation is highly preferred.
- Advanced ability to read and interpret complex mechanical, electrical, and plumbing (MEP) blueprints and technical engineering schematics.
- Working knowledge of OSHA 30-hour safety standards, ADA compliance requirements, and current fire and life safety regulatory frameworks.
- Proven experience managing multi-vendor contracts, negotiating service agreements, and ensuring vendor performance meets stringent quality standards.
- Strong technical writing skills to produce accurate maintenance logs, incident reports, and compliance documentation for regulatory audit purposes.
FAQs
What does an Infrastructure Maintenance Manager do on a daily basis?
An Infrastructure Maintenance Manager handles the daily upkeep of building systems, which involves monitoring facility performance, resolving emergency maintenance requests, and overseeing vendor work. They spend significant time within a CMMS platform managing work orders, updating asset registries, and ensuring that preventive maintenance tasks are completed on schedule. By balancing administrative reporting with physical site inspections, they keep the workplace safe and fully operational.
What are the most important skills for an Infrastructure Maintenance Manager?
Key skills include advanced proficiency with facility management software, technical knowledge of MEP systems, and a strong understanding of safety regulations like OSHA or NFPA. Additionally, they must possess excellent contract management capabilities, analytical budgeting skills, and the ability to troubleshoot complex building infrastructure problems. These skills ensure that the facilities remain compliant while operating at peak efficiency.
Who does an Infrastructure Maintenance Manager work with regularly?
They work cross-functionally with internal operations teams, HR for workplace safety needs, and IT for server room environmental controls. Externally, they manage relationships with property managers, cleaning contractors, security firms, and mechanical service providers. This high level of coordination ensures that every aspect of the facility, from climate control to structural maintenance, is managed by qualified personnel.
Why is the Infrastructure Maintenance Manager role valuable to a company?
This role is vital because it protects the organization's largest capital investments: their buildings and equipment. By ensuring proactive maintenance, the Infrastructure Maintenance Manager prevents costly unplanned repairs, improves employee productivity through a well-maintained environment, and reduces liability through strict safety compliance. Ultimately, they maximize the return on physical assets while keeping the workplace safe and sustainable.