Job brief
We are looking for a proactive Facilities Services Manager to join our operations team and take full ownership of our building infrastructure. You will optimize our maintenance lifecycle, lead facility improvement projects, and ensure our workplace remains a safe, high-performing environment for all employees. If you are an expert at troubleshooting complex building systems and managing vendor partnerships to drive site efficiency, we invite you to apply. This is a critical role that directly impacts our company's daily operational success and long-term facility reliability.
Key highlights
- Manage the end-to-end lifecycle of building assets through rigorous preventive maintenance programs in our CMMS platform.
- Oversee the performance and energy efficiency of HVAC, electrical, fire suppression, and plumbing systems across all site locations.
- Direct external contractors and service vendors to ensure maintenance work meets quality standards, budget caps, and timeline requirements.
- Implement and audit site-wide workplace safety protocols to ensure full compliance with OSHA regulations and local building codes.
What is a Facilities Services Manager?
A Facilities Services Manager is a technical professional responsible for the end-to-end management of building infrastructure, physical assets, and operational site services. By leveraging Computerized Maintenance Management Systems (CMMS) and building automation platforms, a Facilities Services Manager ensures that physical workspaces remain safe, compliant with local building codes, and energy-efficient. Their strategic oversight of HVAC, electrical, and mechanical systems is foundational to organizational productivity and the long-term capital preservation of corporate or industrial assets.
What does a Facilities Services Manager do?
A Facilities Services Manager performs daily oversight of building systems, schedules preventive maintenance, and resolves emergency infrastructure repairs to minimize operational downtime. They work closely with external vendors, janitorial teams, and security contractors to ensure that site performance metrics meet organizational standards. Beyond daily tasks, a Facilities Services Manager manages renovation projects, tracks maintenance KPIs in CMMS software, and audits facility safety protocols to ensure total adherence to OSHA and environmental standards.
Key responsibilities
- Manage the end-to-end lifecycle of building assets through rigorous preventive maintenance programs in our CMMS platform.
- Oversee the performance and energy efficiency of HVAC, electrical, fire suppression, and plumbing systems across all site locations.
- Direct external contractors and service vendors to ensure maintenance work meets quality standards, budget caps, and timeline requirements.
- Implement and audit site-wide workplace safety protocols to ensure full compliance with OSHA regulations and local building codes.
- Analyze monthly operational expenses and facility utility consumption to identify cost-saving opportunities and resource optimization strategies.
- Coordinate space planning initiatives, furniture installations, and office reconfigurations to support evolving organizational growth and team needs.
- Respond to facility emergencies and infrastructure failures with rapid, effective troubleshooting to restore building operations immediately.
- Lead capital improvement projects, such as building upgrades or equipment retrofits, by managing procurement, permitting, and site contractors.
Requirements and skills
- 5+ years of experience in facilities management, building operations, or industrial maintenance engineering environments.
- Proficiency in utilizing CMMS software like Fiix, UpKeep, or Hippo CMMS to track work orders and asset life cycles.
- Deep technical knowledge of HVAC, electrical distribution, and building automation systems (BMS/BAS).
- Certification as a Facility Management Professional (FMP) or Certified Facility Manager (CFM) from IFMA is highly preferred.
- Proven ability to interpret CAD drawings, electrical schematics, and mechanical blueprints for renovation and repair projects.
- Comprehensive understanding of OSHA safety standards, ADA compliance, and local fire and life safety ordinances.
- Strong analytical skills to prepare financial budgets, operational forecasts, and vendor service level agreement (SLA) reports.
- Demonstrated capability to negotiate contracts and manage performance expectations with third-party service providers and contractors.
FAQs
What does a Facilities Services Manager do?
A Facilities Services Manager oversees the day-to-day operations and long-term maintenance of building infrastructure. They manage critical systems like HVAC and electrical, ensure safety compliance, coordinate vendor services, and monitor facility budgets to ensure a productive work environment.
What qualifications are needed to become a Facilities Services Manager?
Successful candidates typically hold a degree in engineering, facilities management, or a related field, often supplemented by certifications such as the CFM (Certified Facility Manager). Technical fluency in CMMS software, building automation systems, and deep knowledge of OSHA safety regulations are essential requirements.
Who does a Facilities Services Manager work with?
They collaborate across departments, working closely with C-suite stakeholders on budget planning, HR on workplace health and safety, and external contractors on building repairs. They also serve as the primary point of contact for utility providers and municipal inspectors to ensure continuous building compliance.
Why is the Facilities Services Manager role important for a business?
This role is vital because it protects the organization's largest physical assets and ensures that employees have a safe, functional, and efficient workplace. By proactively managing building systems, they reduce costly emergency repairs, minimize liability through safety compliance, and optimize operational utility costs.