Job brief
We are seeking a detail-oriented Facilities Operations Specialist to manage our facility infrastructure and ensure an optimized workplace environment for our global team. In this role, you will lead our preventive maintenance programs, manage key site vendors, and spearhead initiatives to improve building energy efficiency and occupant safety. This is an ideal role for an operational expert who thrives on solving technical facility challenges and improving long-term asset reliability. If you are passionate about building excellence and operational efficiency, we would love for you to join our facilities management department.
Key highlights
- Manage the end-to-end lifecycle of facility work orders using CMMS software to ensure timely resolution of maintenance and repair requests.
- Perform routine site inspections to audit HVAC, electrical, plumbing, and fire suppression systems for operational integrity and performance optimization.
- Analyze utility consumption data from smart meters to identify energy-saving opportunities and report on monthly operational expenditure budgets.
- Execute proactive preventive maintenance schedules to extend the operational life of physical assets and minimize unexpected facility downtime.
What is a Facilities Operations Specialist?
A Facilities Operations Specialist is a strategic operations professional responsible for maintaining the mechanical, electrical, and structural integrity of high-occupancy corporate or industrial environments. By leveraging Computerized Maintenance Management Systems (CMMS) and real-time building automation data, a Facilities Operations Specialist ensures that physical assets perform at peak capacity while meeting stringent safety compliance standards. Their work is essential in bridging the gap between high-level facility planning and the day-to-day tactical execution required to keep a workspace functional, safe, and cost-effective.
What does a Facilities Operations Specialist do?
A Facilities Operations Specialist coordinates daily site maintenance, manages vendor relationships for specialized repairs, and oversees utility consumption to drive sustainability and cost savings. They actively monitor building management systems (BMS) to proactively identify climate control, lighting, or life-safety system anomalies before they impact occupants. By facilitating regular equipment inspections and managing facility work-order queues, the specialist ensures that all repairs, space renovations, and preventive maintenance tasks align with organizational objectives and regulatory requirements.
Key responsibilities
- Manage the end-to-end lifecycle of facility work orders using CMMS software to ensure timely resolution of maintenance and repair requests.
- Perform routine site inspections to audit HVAC, electrical, plumbing, and fire suppression systems for operational integrity and performance optimization.
- Coordinate with third-party service contractors for specialized repairs, ensuring vendor adherence to service level agreements and project safety standards.
- Analyze utility consumption data from smart meters to identify energy-saving opportunities and report on monthly operational expenditure budgets.
- Update and maintain critical facility documentation, including blueprints, equipment manuals, compliance logs, and hazardous material inventory manifests.
- Execute proactive preventive maintenance schedules to extend the operational life of physical assets and minimize unexpected facility downtime.
- Implement workplace health and safety protocols that align with local building codes, OSHA regulations, and internal corporate sustainability goals.
- Facilitate space configuration projects and office infrastructure upgrades, ensuring minimal disruption to business operations during site improvements.
Requirements and skills
- 3+ years of professional experience in facilities operations, property management, or industrial maintenance engineering.
- Proficiency in enterprise-grade CMMS platforms like UpKeep, Fiix, or Eptura for work order tracking and asset management.
- Demonstrated technical knowledge of HVAC cooling towers, building automation systems (BAS), and industrial electrical distribution panels.
- Working knowledge of OSHA, NFPA, and ADA compliance standards as they relate to modern workplace facility environments.
- Strong analytical skills with the ability to interpret technical building schematics, blueprints, and equipment specifications.
- Certification in Facilities Management (e.g., FMP or CFM) or related trades licensing is highly preferred.
- Demonstrated ability to manage high-pressure facility emergencies and coordinate cross-functional responses with security and HR stakeholders.
- Advanced proficiency in Microsoft Excel for budget tracking, expense reporting, and long-term facility capital expenditure forecasting.
FAQs
What does a Facilities Operations Specialist do?
A Facilities Operations Specialist manages the daily technical and mechanical health of a building. They handle everything from coordinating HVAC repairs and preventive maintenance to ensuring compliance with building codes and safety regulations. Their primary goal is to maintain a safe, efficient, and reliable working environment for all employees.
What skills are required for a Facilities Operations Specialist?
Key skills include proficiency with CMMS software, an understanding of building management systems, and technical knowledge of electrical and plumbing systems. Additionally, the role requires strong vendor management capabilities, the ability to read blueprints, and a deep understanding of workplace safety compliance standards like OSHA.
Who does a Facilities Operations Specialist work with?
They work as a central point of contact within an organization, collaborating with site leadership, HR, and security teams. Externally, they manage relationships with various contractors and service vendors, such as janitorial staff, HVAC technicians, and structural maintenance crews to complete facility projects.
How can I become a Facilities Operations Specialist?
Most professionals in this field hold a degree or technical certification in Facilities Management, Engineering, or a related field. Obtaining certifications like the IFMA Facility Management Professional (FMP) or Certified Facility Manager (CFM) can significantly boost your career prospects and technical credibility in the industry.