Logistics
A Logistics Support Specialist optimizes supply chain workflows, coordinates freight, and manages inventory using ERP/TMS software to ensure timely delivery.
We are looking for a detail-oriented Logistics Support Specialist to join our fast-growing supply chain team and help streamline our global distribution efforts. You will serve as the primary point of contact for transportation planning, ensuring our inventory levels remain balanced and our delivery KPIs are consistently met. This role offers the opportunity to drive efficiency in a high-impact environment where your insights into carrier performance and freight costs will directly influence our operational success. If you are passionate about logistics technology and data-driven problem solving, we invite you to help us optimize our path to the customer.
Key highlights
A Logistics Support Specialist is a critical supply chain professional responsible for the day-to-day coordination of transportation, warehousing, and inventory distribution. By leveraging enterprise-grade software such as SAP, Oracle, or proprietary Transportation Management Systems (TMS), a Logistics Support Specialist ensures that goods flow seamlessly from suppliers to end customers. This role serves as the tactical backbone of logistics operations, balancing cost-efficiency with high service levels and rigorous regulatory compliance.
A Logistics Support Specialist oversees the lifecycle of shipment orders, from initial procurement requests and carrier selection to final delivery confirmation. They work directly with warehouse managers, freight forwarders, and customs brokers to mitigate transit bottlenecks, resolve inventory discrepancies, and reconcile shipping documentation. Daily tasks involve data entry in WMS platforms, analyzing freight costs, tracking multi-modal shipments, and identifying process improvements to reduce lead times and operational overhead.
What does a Logistics Support Specialist do?
A Logistics Support Specialist is responsible for the operational execution of the supply chain, including coordinating freight, managing warehouse inventory, and maintaining documentation. They act as the liaison between carriers, suppliers, and internal operations to ensure goods move efficiently. Their primary focus is maintaining data integrity in systems like ERPs and TMS while solving logistical roadblocks in real-time.
What skills are required for a Logistics Support Specialist?
Key skills include proficiency in supply chain software (WMS/TMS/ERP), strong analytical capability for cost and performance tracking, and a deep understanding of shipping regulations. A successful candidate must possess high attention to detail for audit tasks and the interpersonal skills required to manage vendor and carrier relationships. Understanding Incoterms and customs compliance is also essential for roles involving cross-border distribution.
Who does a Logistics Support Specialist work with daily?
This role involves daily collaboration with diverse stakeholders, including freight forwarders, regional carrier dispatchers, and warehouse personnel. They also work closely with procurement teams to manage inbound stock and sales teams to provide order status updates. Additionally, they often interact with customs brokers and inventory control managers to ensure all regulatory and operational standards are met.
How does a Logistics Support Specialist impact business performance?
A Logistics Support Specialist directly influences the bottom line by identifying cost-reduction opportunities in freight spend and maintaining high inventory accuracy. By ensuring shipments are delivered on time, they improve customer satisfaction and reduce the overhead costs associated with expedited shipping or stockouts. Their ability to analyze performance metrics allows the business to scale logistics operations more effectively as demand increases.