Job brief
We are looking for a detail-oriented Cold Chain Logistics Manager to lead our temperature-sensitive supply chain operations and ensure the safe, timely delivery of our critical inventory. You will play a vital role in architecting our cold-storage distribution strategy, managing refrigerated carrier partnerships, and upholding strict compliance with industry thermal protocols. If you are passionate about logistics innovation, data-driven optimization, and preserving product quality, we want you to help us scale our operations. Join us to make a tangible impact on our global distribution reliability while advancing your career in high-stakes logistics.
Key highlights
- Design and maintain end-to-end cold chain protocols to ensure thermal stability for pharmaceuticals and perishable goods throughout transit.
- Analyze real-time data from IoT-enabled temperature monitoring sensors to proactively identify and resolve potential temperature excursions during shipment.
- Coordinate with quality assurance departments to ensure all logistics operations remain compliant with FDA, FSMA, and GDP regulatory standards.
- Optimize inventory throughput in refrigerated warehousing to reduce operational costs and minimize product spoilage across all distribution nodes.
What is a Cold Chain Logistics Manager?
A Cold Chain Logistics Manager is a specialized supply chain professional who designs and maintains end-to-end temperature-controlled distribution networks. This role involves rigorous oversight of refrigerated storage, specialized transportation equipment, and real-time monitoring systems to ensure that perishables, pharmaceuticals, and vaccines maintain thermal stability during transit. By leveraging IoT-enabled cold chain logistics software and compliance frameworks like GDP or FSMA, they mitigate spoilage risks and secure the integrity of high-value, heat-sensitive inventory across complex global supply chains.
What does a Cold Chain Logistics Manager do?
A Cold Chain Logistics Manager monitors thermal data in real-time, manages relationships with specialized 3PL refrigerated carriers, and audits warehouse ambient conditions to prevent temperature excursions. They analyze shipment patterns to optimize lead times, develop contingency plans for power failures or equipment malfunctions, and collaborate with quality assurance teams to document compliance for regulatory bodies. By utilizing TMS and WMS platforms integrated with cold-storage sensors, they translate technical shipment data into actionable insights that reduce waste and optimize last-mile delivery performance.
Key responsibilities
- Design and maintain end-to-end cold chain protocols to ensure thermal stability for pharmaceuticals and perishable goods throughout transit.
- Manage relationships with specialized refrigerated carriers and 3PL providers to guarantee capacity and strict adherence to temperature requirements.
- Analyze real-time data from IoT-enabled temperature monitoring sensors to proactively identify and resolve potential temperature excursions during shipment.
- Coordinate with quality assurance departments to ensure all logistics operations remain compliant with FDA, FSMA, and GDP regulatory standards.
- Optimize inventory throughput in refrigerated warehousing to reduce operational costs and minimize product spoilage across all distribution nodes.
- Develop and execute emergency contingency plans to mitigate risk during equipment failure, power outages, or transportation delays in the supply chain.
- Utilize warehouse management systems (WMS) and transportation management systems (TMS) to streamline data reporting and improve delivery visibility.
- Lead continuous improvement projects to reduce the carbon footprint of cold storage operations while maintaining 100% product integrity standards.
Requirements and skills
- 5+ years of experience in cold chain logistics, supply chain management, or refrigerated warehouse operations for perishable goods.
- Deep technical proficiency in cold chain monitoring software, IoT tracking platforms, and enterprise-grade ERP/TMS systems like SAP or Oracle.
- Comprehensive knowledge of FDA/FSMA regulations, Good Distribution Practices (GDP), and HACCP standards for temperature-sensitive cargo.
- Proven ability to manage vendor relationships with refrigerated trucking fleets and 3PL warehousing providers to ensure performance metrics.
- Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field of study.
- Professional certification such as CSCP (Certified Supply Chain Professional) or CLTD (Certified in Logistics, Transportation and Distribution) preferred.
- Strong analytical capability to perform root cause analysis on temperature excursions and implement data-backed corrective actions.
- Effective cross-functional leadership skills required to communicate complex thermal compliance requirements to non-logistics stakeholders and executive teams.
FAQs
What does a Cold Chain Logistics Manager do on a daily basis?
A Cold Chain Logistics Manager is responsible for the continuous oversight of temperature-sensitive inventory flows. Their daily routine includes reviewing thermal sensor alerts to identify potential excursions, coordinating with carriers to troubleshoot route delays, and auditing cold storage facility performance. They also analyze logistical data to identify bottlenecks and work with quality teams to ensure all documentation meets stringent regulatory requirements for product safety.
What qualifications are needed to become a Cold Chain Logistics Manager?
To succeed in this role, candidates typically require a degree in Supply Chain Management, Logistics, or Engineering, complemented by several years of hands-on experience in perishable or pharmaceutical distribution. Technical proficiency with ERP/TMS software and a deep understanding of compliance frameworks like GDP, FSMA, or HACCP are essential. Professional certifications such as APICS CSCP or CLTD are highly valued for demonstrating mastery of global supply chain complexities.
Who does a Cold Chain Logistics Manager work with?
This role requires high-level coordination with several departments, including Procurement for vendor selection, Quality Assurance for compliance audits, and Warehouse Operations for storage management. Externally, they serve as the primary point of contact for 3PL refrigerated carriers, freight forwarders, and logistics software vendors. Building strong relationships with these stakeholders is critical to maintaining the agility required in a complex cold chain environment.
Why is the Cold Chain Logistics Manager role critical for business success?
The Cold Chain Logistics Manager acts as the final line of defense for product quality in industries where temperature variance can result in massive financial loss or health risks. By effectively managing the cold chain, they prevent inventory spoilage, minimize insurance claims, and protect brand reputation. Their work directly contributes to cost reduction through process optimization and ensures the company remains compliant with evolving global health and safety regulations.