Logistics

Logistics Operations Manager job description

Hire a Logistics Operations Manager to streamline supply chain flows, optimize transportation routes, and manage inventory accuracy for better performance.

Published October 1, 2025Updated May 16, 20264454 likes

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Job brief

We are looking for an experienced Logistics Operations Manager to lead our supply chain logistics team and drive operational excellence across our fulfillment network. In this role, you will oversee end-to-end transportation planning, manage vendor relationships, and implement data-driven strategies to reduce lead times and shipping costs. You will work closely with our warehouse and distribution partners to scale our logistics capacity as we enter new markets. If you are passionate about process optimization and enjoy solving complex logistical challenges in a high-growth environment, we would love to hear from you.

Key highlights

Design and execute supply chain strategies that optimize transportation modes and reduce total landing costs across all shipping lanes.
Utilize ERP and WMS platforms to monitor real-time inventory levels, reconciling discrepancies to ensure 99.9% accuracy across multiple distribution nodes.
Lead negotiations with third-party logistics (3PL) providers and freight carriers to secure favorable rate structures and guaranteed service level agreements.
Analyze logistics KPIs and shipping performance metrics to identify trends, forecast capacity requirements, and implement long-term process improvements.

What is a Logistics Operations Manager?

A Logistics Operations Manager is a strategic supply chain professional responsible for orchestrating the end-to-end movement of goods across complex global networks. By leveraging advanced Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) tools, a Logistics Operations Manager ensures that procurement, storage, and distribution workflows operate at peak efficiency. Their work is essential for minimizing overhead costs and maximizing throughput, serving as the critical link between raw material sourcing and the final delivery of products to customers.

What does a Logistics Operations Manager do?

A Logistics Operations Manager spends their day monitoring real-time shipment data, coordinating with freight carriers to resolve bottlenecks, and refining inventory replenishment cycles. They interact regularly with procurement, sales, and warehouse supervisors to align logistics throughput with shifting market demand and production schedules. Beyond daily coordination, they utilize analytical dashboards in tools like SAP or Oracle to identify inefficiencies, audit shipping documentation, and ensure every shipment adheres to international trade regulations and safety standards.

Key responsibilities

Design and execute supply chain strategies that optimize transportation modes and reduce total landing costs across all shipping lanes.
Utilize ERP and WMS platforms to monitor real-time inventory levels, reconciling discrepancies to ensure 99.9% accuracy across multiple distribution nodes.
Lead negotiations with third-party logistics (3PL) providers and freight carriers to secure favorable rate structures and guaranteed service level agreements.
Analyze logistics KPIs and shipping performance metrics to identify trends, forecast capacity requirements, and implement long-term process improvements.
Govern compliance with international and domestic transportation regulations, including HAZMAT protocols, customs documentation, and import/export filings.
Resolve complex shipment delays or warehouse capacity bottlenecks through agile problem-solving and collaboration with procurement and cross-functional stakeholders.
Supervise the standardization of warehouse receiving, picking, and packing workflows to ensure maximum throughput and reduced operational waste.
Generate comprehensive weekly logistics reports for executive leadership, detailing freight spend, carrier performance, and supply chain health indicators.

Requirements and skills

5+ years of progressive experience in logistics, transportation management, or supply chain operations within a multi-site environment.
Proven proficiency in enterprise-grade software such as SAP, Oracle NetSuite, or Blue Yonder to manage complex supply chain workflows.
In-depth knowledge of transportation management systems (TMS), carrier routing, and final-mile delivery logistics optimization techniques.
Certification in Supply Chain Management (e.g., CSCP or CLTD) or Six Sigma Green/Black Belt highly preferred for process improvement initiatives.
Demonstrated ability to interpret large datasets and translate complex logistics analytics into actionable business intelligence for senior management.
Deep understanding of international trade compliance, Incoterms, and cross-border regulatory requirements for global shipping operations.
Ability to present technical logistics challenges and financial impact reports clearly to C-suite executives and non-technical stakeholders.
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field, or equivalent combination of experience.

FAQs

What does a Logistics Operations Manager do on a daily basis?

A Logistics Operations Manager is responsible for the oversight of the entire product flow from vendor to customer, including daily coordination of shipping schedules, inventory monitoring, and carrier management. They actively manage exceptions such as delayed shipments or supply shortages, while using data analytics to fine-tune distribution processes. By maintaining a constant pulse on warehouse and transportation efficiency, they ensure that the business meets its service level commitments and budgetary targets.

What skills are required to become a Logistics Operations Manager?

Candidates need a robust mix of technical and analytical skills, including deep proficiency in ERP/WMS systems, supply chain modeling, and freight cost management. Soft skills such as negotiation, cross-functional leadership, and high-pressure problem solving are also essential to managing vendor relationships and internal stakeholders. A professional certification like the APICS CSCP or Lean Six Sigma qualification is often preferred as it demonstrates a commitment to operational excellence.

Who does a Logistics Operations Manager work with in an organization?

This role acts as a central hub, working closely with procurement teams to manage inbound supply, warehouse supervisors to ensure order fulfillment accuracy, and sales departments to align logistics capacity with customer demand. Additionally, they frequently interact with external partners, including freight brokers, shipping carriers, and regulatory bodies. This collaborative nature ensures that the organization’s logistics strategy is fully aligned with broader corporate financial and operational goals.

Why is the Logistics Operations Manager role important for a company?

The Logistics Operations Manager is vital because they control the flow of capital tied up in inventory and the costs associated with moving goods. By optimizing shipping routes, reducing lead times, and ensuring high inventory accuracy, they directly influence the company's bottom line and customer satisfaction ratings. In an increasingly globalized market, their ability to navigate complex logistical challenges is a major competitive advantage that allows companies to scale effectively.