Job brief
We are looking for a detail-oriented Logistics Coordinator to join our growing supply chain team and manage the end-to-end movement of our products. In this role, you will lead our daily shipping operations, nurture relationships with key logistics partners, and drive continuous improvement in our distribution workflows. If you thrive on solving complex logistical puzzles and want to play a central role in a fast-paced environment where your work has a direct impact on customer satisfaction, we want to hear from you.
Key highlights
- Execute and monitor daily outbound shipping schedules, coordinating with carriers to ensure on-time delivery across regional and international routes.
- Maintain high levels of inventory accuracy within our WMS, performing routine cycle counts and reconciling physical stock against system-generated data.
- Analyze freight spend and transit time performance data to identify cost-reduction opportunities and improve overall logistics network efficiency.
- Oversee compliance with import/export regulations, ensuring all documentation meets FDA, DOT, or customs requirements to avoid costly port seizures.
What is a Logistics Coordinator?
A Logistics Coordinator is a vital supply chain professional who orchestrates the movement of goods from origin to final destination. By utilizing Warehouse Management Systems (WMS) and Transportation Management Systems (TMS), a Logistics Coordinator monitors inventory accuracy and optimizes freight routes to maintain operational flow. Their expertise directly impacts an organization’s bottom line by reducing shipping overhead, mitigating lead-time delays, and ensuring compliance with complex international trade regulations.
What does a Logistics Coordinator do?
On a daily basis, a Logistics Coordinator monitors shipment tracking via ERP software, resolves discrepancies in bills of lading, and coordinates with freight forwarders and 3PL providers to prevent bottlenecks. They analyze KPIs related to carrier performance, conduct inventory audits to verify warehouse stock levels, and prepare documentation for customs clearance. By balancing tactical execution with long-term process optimization, the Logistics Coordinator ensures that goods arrive on time while maintaining strict adherence to safety and quality standards.
Key responsibilities
- Execute and monitor daily outbound shipping schedules, coordinating with carriers to ensure on-time delivery across regional and international routes.
- Maintain high levels of inventory accuracy within our WMS, performing routine cycle counts and reconciling physical stock against system-generated data.
- Manage documentation for domestic and international shipments, including commercial invoices, certificates of origin, and hazardous materials declarations.
- Analyze freight spend and transit time performance data to identify cost-reduction opportunities and improve overall logistics network efficiency.
- Act as the primary point of contact for freight forwarders, trucking companies, and 3PL partners to resolve routing delays or delivery exceptions.
- Oversee compliance with import/export regulations, ensuring all documentation meets FDA, DOT, or customs requirements to avoid costly port seizures.
- Lead initiatives to optimize warehouse space utilization and material handling workflows through lean methodology and process standardization.
- Collaborate with procurement teams to align inbound logistics schedules with production demand forecasts, minimizing stockouts and carrying costs.
Requirements and skills
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a minimum of 3 years of equivalent industry experience.
- Proven proficiency in using enterprise-grade ERP or TMS platforms such as SAP, Oracle NetSuite, or Blue Yonder to track cargo and manage orders.
- Deep understanding of international Incoterms, customs brokerage processes, and global freight transportation regulatory frameworks.
- Certification in CPIM or CSCP from ASCM is highly preferred as it demonstrates advanced mastery of supply chain and inventory management principles.
- Advanced analytical skills using Excel (pivot tables, VLOOKUPs) to translate raw logistics data into actionable performance dashboards for management.
- Strong negotiation capabilities to manage carrier service-level agreements and resolve disputes regarding freight billing or service failures.
- Ability to communicate complex shipping status updates clearly to cross-functional stakeholders in sales, customer service, and manufacturing.
- Experience with Lean Six Sigma or 5S methodologies to drive waste reduction and process improvement within a warehousing environment.
FAQs
What does a Logistics Coordinator do on a daily basis?
A Logistics Coordinator is responsible for the granular management of the supply chain, including tracking shipments, updating inventory databases, and auditing freight invoices. They act as the central communication hub between warehouse personnel, transportation carriers, and customers to ensure that products move through the network without disruption. Additionally, they proactively address delays, manage customs clearance paperwork, and provide status reporting to internal stakeholders.
What qualifications are needed to become a Logistics Coordinator?
Successful candidates typically hold a degree in Supply Chain Management or a related field, combined with hands-on experience using Transportation Management Systems (TMS). Essential skills include a strong grasp of logistics terminology, proficiency in data analysis software, and knowledge of import/export compliance. Achieving professional certifications like the APICS CPIM or CSCP can significantly enhance a candidate's qualifications and marketability in this competitive industry.
Who does a Logistics Coordinator work with in an organization?
A Logistics Coordinator sits at the intersection of several departments, working closely with procurement teams to manage inbound stock and sales teams to coordinate outbound fulfillment. They also maintain constant contact with external entities, such as freight forwarders, warehouse staff, and customs officials. This role requires high-level coordination skills to ensure all parties are aligned on timelines, volume projections, and compliance standards.
Why is the Logistics Coordinator role critical for business success?
This role is critical because a Logistics Coordinator directly influences the efficiency of the entire supply chain, which determines both operational costs and customer satisfaction. By minimizing transit times, optimizing inventory turnover, and ensuring regulatory compliance, they prevent revenue leakage from supply chain bottlenecks. Ultimately, they keep the business agile, ensuring that products are available in the right place at the right time.