Job brief
We are looking for a results-oriented Shift Supervisor to lead our high-output production team during second-shift operations. In this role, you will take ownership of the manufacturing floor, ensuring that our output targets are met while upholding the highest standards of safety and quality assurance. You will work closely with plant managers, procurement, and quality engineers to resolve bottlenecks and drive continuous improvement initiatives. If you are a hands-on leader who thrives in a dynamic manufacturing environment and enjoys developing high-performing teams, we want to hear from you.
Key highlights
- Manage daily production workflows to ensure all output targets are achieved while strictly adhering to lean manufacturing and 5S standards.
- Execute comprehensive safety audits and lead equipment training sessions to ensure zero-incident performance across all production machinery and workstations.
- Analyze real-time manufacturing data and KPI dashboards to identify process inefficiencies, machine bottlenecks, and opportunities for waste reduction.
- Oversee quality assurance protocols, ensuring all finished goods meet technical specifications and comply with ISO 9001 regulatory requirements.
What is a Shift Supervisor?
A Shift Supervisor is a critical manufacturing professional responsible for directing production floor activities and ensuring factory operations meet safety, quality, and output benchmarks. By utilizing lean manufacturing principles and Six Sigma methodologies, the Shift Supervisor optimizes equipment uptime and material flow to maintain high productivity. This role acts as the primary bridge between plant management and the production workforce, ensuring that all operational protocols are executed with precision and accountability.
What does a Shift Supervisor do?
On a daily basis, a Shift Supervisor monitors real-time manufacturing KPIs, reviews production schedules, and coordinates with maintenance teams to address equipment downtime. They conduct pre-shift meetings to align staff on daily production quotas, oversee quality control checks against ISO standards, and manage shift-specific labor allocation within ERP systems like SAP or NetSuite. Beyond technical oversight, they investigate safety incidents, mentor machine operators, and implement process improvements that directly reduce scrap rates and cycle times.
Key responsibilities
- Manage daily production workflows to ensure all output targets are achieved while strictly adhering to lean manufacturing and 5S standards.
- Execute comprehensive safety audits and lead equipment training sessions to ensure zero-incident performance across all production machinery and workstations.
- Analyze real-time manufacturing data and KPI dashboards to identify process inefficiencies, machine bottlenecks, and opportunities for waste reduction.
- Collaborate with the maintenance department to prioritize equipment repairs and schedule preventative maintenance tasks that minimize total production downtime.
- Oversee quality assurance protocols, ensuring all finished goods meet technical specifications and comply with ISO 9001 regulatory requirements.
- Direct and mentor a team of machine operators, conducting regular performance reviews and fostering a culture of accountability and professional growth.
- Maintain accurate operational documentation, including inventory usage logs, shift handover reports, and production efficiency metrics in our ERP system.
- Resolve real-time production disruptions by coordinating cross-functional support and deploying emergency action plans to maintain process continuity.
Requirements and skills
- 3+ years of experience in a supervisory role within a high-volume manufacturing, food processing, or industrial production environment.
- Proven proficiency in using ERP software (e.g., SAP, Oracle, or Microsoft Dynamics) for production planning and material tracking.
- Demonstrated expertise in Lean Manufacturing, Kaizen, or Six Sigma methodologies, with a track record of improving operational throughput.
- Strong understanding of OSHA regulations and internal safety standards, with current certification in OSHA 30 preferred.
- Technical aptitude to troubleshoot complex production machinery, including automated conveyor systems, CNC equipment, or PLC-based controls.
- Exceptional ability to synthesize technical data into actionable reports for executive management and non-technical stakeholders.
- Associate degree in Industrial Engineering, Business Management, or a related field, or equivalent experience in a production leadership capacity.
- Valid certification or demonstrated knowledge of Quality Management Systems (QMS) and HACCP or GMP compliance protocols.
FAQs
What does a Shift Supervisor do on a daily basis?
A Shift Supervisor is responsible for the direct oversight of factory production, which includes monitoring machine performance, managing labor assignments, and ensuring adherence to safety protocols. They spend their day reviewing production metrics, troubleshooting equipment issues with maintenance staff, and ensuring that the final output meets quality control standards. They are the frontline leaders who translate high-level production goals into actionable tasks for machine operators.
What skills are required to become a Shift Supervisor?
To succeed as a Shift Supervisor, you need a strong blend of technical and leadership skills, including deep knowledge of lean manufacturing and production scheduling. Proficiency in ERP software, equipment maintenance fundamentals, and quality management systems like ISO 9001 is essential. Additionally, soft skills such as conflict resolution, analytical problem-solving, and the ability to mentor diverse production teams are critical for operational success.
Who does a Shift Supervisor work with in a manufacturing plant?
A Shift Supervisor acts as a central hub, working closely with various departments to ensure seamless operations. They collaborate with maintenance teams to address equipment failures, coordinate with supply chain and warehouse staff regarding raw material availability, and report to the Plant Manager on production KPIs. They also interact frequently with Quality Assurance (QA) personnel to ensure compliance with product specifications and safety standards.
Why is the Shift Supervisor role important for manufacturing efficiency?
The Shift Supervisor is essential because they are the primary driver of throughput and quality consistency on the factory floor. By identifying bottlenecks in real-time, enforcing standardized work practices, and reducing machine downtime, they directly impact the organization's bottom line. Their ability to manage resources and motivate the workforce ensures that production goals are achieved safely, cost-effectively, and on schedule.