Administrative

Operations Administrator job description

An Operations Administrator oversees workflow processes, manages ERP systems, and ensures regulatory compliance — the backbone of efficient business operations.

Published June 21, 2024Updated May 9, 2026853 likes

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Job brief

We are seeking a detail-oriented Operations Administrator to join our operations team and take ownership of the systems and processes that keep our business running smoothly. In this role, you will manage our ERP platform, optimize procurement workflows, ensure regulatory compliance, and collaborate with department managers to identify operational efficiencies that drive cost savings. You'll be the central hub for process documentation, vendor relationships, and performance metrics that support our growth objectives. If you excel at systems thinking, process optimization, and cross-functional collaboration, this role offers excellent growth potential in business operations.

Key highlights

Manage daily operations within ERP systems including SAP, Oracle, or NetSuite to process purchase orders, track inventory levels, and maintain accurate vendor records
Develop and maintain Standard Operating Procedures (SOPs) ensuring compliance with ISO 9001, OSHA, or industry-specific regulatory requirements
Analyze operational KPIs using Power BI or Tableau to identify bottlenecks, cost reduction opportunities, and process improvement initiatives
Coordinate procurement activities including vendor onboarding, contract negotiations, and supplier performance evaluations to optimize supply chain efficiency

What is a Operations Administrator?

An Operations Administrator is a business operations professional who manages enterprise resource planning systems, streamlines administrative workflows, and ensures operational compliance across departments. Working with platforms such as SAP, Oracle NetSuite, or Microsoft Dynamics, Operations Administrators coordinate procurement processes, maintain Standard Operating Procedures (SOPs), and analyze operational metrics to identify process improvements. Their expertise in business process mapping, vendor management, and regulatory compliance frameworks makes them essential to maintaining organizational efficiency and supporting strategic business objectives.

What does a Operations Administrator do?

On a typical day, an Operations Administrator monitors KPIs through business intelligence dashboards, processes purchase requisitions in ERP systems, and conducts vendor performance reviews to ensure service level agreements are met. They facilitate process improvement meetings with department heads, update SOPs to reflect regulatory changes, and generate operational reports for executive leadership using tools like Power BI or Tableau. They also coordinate with procurement teams on contract renewals, audit internal controls for compliance with ISO 9001 or industry-specific standards, and manage the document control system to ensure version accuracy across all operational procedures.

Key responsibilities

Manage daily operations within ERP systems including SAP, Oracle, or NetSuite to process purchase orders, track inventory levels, and maintain accurate vendor records
Develop and maintain Standard Operating Procedures (SOPs) ensuring compliance with ISO 9001, OSHA, or industry-specific regulatory requirements
Analyze operational KPIs using Power BI or Tableau to identify bottlenecks, cost reduction opportunities, and process improvement initiatives
Coordinate procurement activities including vendor onboarding, contract negotiations, and supplier performance evaluations to optimize supply chain efficiency
Facilitate cross-departmental meetings with production, finance, and quality assurance teams to align operational priorities and resolve workflow issues
Maintain document control systems ensuring all operational procedures, work instructions, and quality manuals reflect current best practices
Prepare executive dashboards and operational reports that track budget variance, cycle time metrics, and compliance audit results
Implement continuous improvement methodologies such as Lean Six Sigma or Kaizen to reduce operational waste and enhance productivity

Requirements and skills

Proficiency in ERP systems such as SAP, Oracle NetSuite, Microsoft Dynamics, or similar enterprise platforms for managing business processes
Experience with business intelligence tools like Power BI, Tableau, or QlikView for creating operational dashboards and performance reports
Knowledge of process improvement methodologies including Lean Six Sigma, Kaizen, or business process reengineering principles
Understanding of regulatory compliance frameworks such as ISO 9001, OSHA standards, or industry-specific quality management systems
Advanced Excel skills including pivot tables, VLOOKUP, and macro development for data analysis and operational reporting
3+ years of experience in operations administration, business process management, or supply chain coordination roles
Bachelor's degree in Business Administration, Operations Management, or related field, or equivalent professional experience
Strong analytical skills with ability to interpret operational metrics, identify trends, and recommend data-driven process improvements

FAQs

What does an Operations Administrator do on a daily basis?

An Operations Administrator manages ERP systems to process purchase orders and track inventory, monitors operational KPIs through business intelligence dashboards, and coordinates with department heads to resolve workflow bottlenecks. They spend significant time updating Standard Operating Procedures to maintain regulatory compliance, conducting vendor performance reviews, and generating reports for executive leadership. Daily responsibilities also include facilitating process improvement meetings, managing document control systems, and analyzing operational metrics to identify cost reduction opportunities.

What skills and qualifications are required for Operations Administrator roles?

Operations Administrator positions typically require proficiency in ERP systems like SAP, Oracle NetSuite, or Microsoft Dynamics, along with experience using business intelligence tools such as Power BI or Tableau for reporting. Most employers seek candidates with 3+ years of operations experience, advanced Excel skills, and knowledge of process improvement methodologies like Lean Six Sigma. A Bachelor's degree in Business Administration or Operations Management is often preferred, along with understanding of regulatory compliance frameworks such as ISO 9001 or industry-specific quality standards.

Who does an Operations Administrator work with in an organization?

Operations Administrators collaborate extensively with procurement teams on vendor management, finance departments on budget tracking and cost analysis, and production managers on workflow optimization. They work closely with quality assurance teams to ensure compliance with regulatory standards, IT departments on ERP system maintenance, and executive leadership on strategic operational reporting. External interactions include managing relationships with suppliers, conducting vendor audits, and coordinating with regulatory auditors during compliance reviews.

What is the career growth potential for Operations Administrator professionals?

Operations Administrator roles offer strong advancement opportunities into senior operations management, supply chain leadership, or business process consulting positions. Many professionals progress to Operations Manager, Supply Chain Manager, or Business Process Analyst roles, with salaries typically ranging from $45,000-$75,000 depending on experience and industry. The role provides excellent exposure to enterprise systems, regulatory compliance, and process optimization skills that are highly transferable across industries, making it an ideal stepping stone for operations leadership careers.