Job brief
We are seeking a proactive Learning and Development Coordinator to join our People Operations team and spearhead our internal talent growth strategy. In this role, you will be instrumental in modernizing our training curriculum, managing our LMS architecture, and facilitating programs that empower our staff to reach their full potential. If you are passionate about instructional design, data-driven skill gap analysis, and building an inclusive culture of continuous improvement, you will find a rewarding home on our team. Your contributions will directly impact our ability to scale talent and foster an environment where professional mastery is both encouraged and celebrated.
Key highlights
- Design and deploy engaging training curricula using authoring tools such as Articulate 360, Adobe Captivate, or Canva to enhance employee skill sets.
- Manage the end-to-end administration of the company LMS, ensuring accurate course catalogs, user permissions, and automated enrollment workflows.
- Perform annual training needs assessments by analyzing performance review data and collaborating with department leads to identify critical skill gaps.
- Measure the ROI of training initiatives by synthesizing metrics like course completion rates, quiz scores, and net promoter scores into reports.
What is a Learning and Development Coordinator?
A Learning and Development Coordinator is a specialized HR professional dedicated to the design, delivery, and administration of corporate training initiatives. By leveraging Learning Management Systems (LMS) and instructional design methodologies, a Learning and Development Coordinator bridges the gap between individual career aspirations and organizational performance goals. They analyze workforce talent metrics to curate high-impact development paths, ensuring that professional growth programs directly contribute to long-term business scalability and employee retention.
What does a Learning and Development Coordinator do?
A Learning and Development Coordinator oversees the end-to-end lifecycle of training programs, from performing needs assessments to evaluating post-course efficacy. They frequently manage digital content within platforms like Workday Learning, Cornerstone OnDemand, or Lessonly, while coordinating live workshops, virtual webinars, and onboarding seminars. They also track completion rates, gather feedback via surveys, and partner with subject matter experts to translate complex technical workflows into accessible, interactive learning materials for diverse employee groups.
Key responsibilities
- Design and deploy engaging training curricula using authoring tools such as Articulate 360, Adobe Captivate, or Canva to enhance employee skill sets.
- Manage the end-to-end administration of the company LMS, ensuring accurate course catalogs, user permissions, and automated enrollment workflows for global teams.
- Perform annual training needs assessments by analyzing performance review data and collaborating with department leads to identify critical skill gaps.
- Facilitate virtual and in-person onboarding sessions, integrating new hires into the company culture through structured learning and resource orientation.
- Measure the ROI of training initiatives by synthesizing metrics like course completion rates, quiz scores, and net promoter scores into executive reports.
- Coordinate logistics for external vendors and internal trainers, including scheduling, material preparation, and AV requirements for workshops or conferences.
- Maintain a centralized repository of up-to-date documentation, including standard operating procedures (SOPs) and video-based micro-learning assets.
- Partner with HR Business Partners to align development initiatives with broader talent management goals and leadership succession planning efforts.
Requirements and skills
- Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field with 2+ years of relevant L&D experience.
- Demonstrated proficiency in administering LMS platforms such as Cornerstone OnDemand, Docebo, Litmos, or Workday Learning.
- Strong technical aptitude for creating multimedia content using tools like Camtasia, Articulate Storyline, or Vyond for interactive training.
- Deep understanding of adult learning theories (e.g., ADDIE, Kirkpatrick Model) and their practical application in corporate environments.
- Excellent data literacy with the ability to build dashboards in Excel or Tableau to track learning trends and departmental compliance.
- Professional certification such as CPTD (Certified Professional in Talent Development) or SHRM-CP preferred.
- Ability to clearly communicate complex instructional concepts and progress reports to senior leadership and diverse cross-functional departments.
- Strong project management skills, including the ability to manage multiple training rollouts simultaneously while meeting strict project deadlines.
FAQs
What does a Learning and Development Coordinator do on a daily basis?
A Learning and Development Coordinator manages the day-to-day operations of an organization's training infrastructure. This involves uploading content to an LMS, scheduling and facilitating training sessions, communicating updates to employees, and reviewing feedback data to iterate on curriculum design. They act as the primary point of contact for employee development questions and logistics.
What skills are required for a Learning and Development Coordinator?
Essential skills include technical proficiency in LMS administration, instructional design software (such as Articulate or Captivate), and strong project management capabilities. Furthermore, a Learning and Development Coordinator must possess analytical skills to interpret training data and excellent interpersonal skills to facilitate workshops and collaborate effectively with subject matter experts across the business.
Who does a Learning and Development Coordinator work with in an organization?
They serve as a central bridge between various teams, collaborating with HR Business Partners to identify training needs, IT departments for platform troubleshooting, and department managers to align training with business goals. They also work directly with employees to support their onboarding experience and long-term professional development journeys.
Why is the Learning and Development Coordinator role critical to company growth?
This role is vital because it ensures the workforce maintains the high-level skills necessary to remain competitive in a changing market. By systematically closing skill gaps and fostering a culture of continuous learning, a Learning and Development Coordinator helps reduce turnover, improves employee engagement, and ensures that the company is effectively cultivating future leaders from within.