Retail

Retail Supply Chain Coordinator job description

A Retail Supply Chain Coordinator manages inventory flow, optimizes logistics, and improves stock availability to drive sales and enhance the customer experience.

Published May 17, 2026Updated May 17, 202615416 likes

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Job brief

We are looking for a data-driven Retail Supply Chain Coordinator to join our logistics team and ensure our stores are perfectly stocked to meet customer demand. In this role, you will bridge the gap between our distribution center and our retail locations, managing product flow, identifying inventory patterns, and optimizing replenishment cycles. If you have a sharp eye for detail, enjoy solving complex logistical puzzles, and thrive in a fast-evolving retail landscape, we would love to have you on our team. You will be instrumental in ensuring that our customers always find the products they need, exactly when they need them.

Key highlights

Manage daily inventory replenishment workflows by analyzing sales velocity and lead times within our ERP and supply chain software platforms.
Collaborate with warehouse logistics teams to track inbound shipment manifests and resolve discrepancies in order quantities or delivery timelines.
Conduct weekly audits of inventory cycle counts to ensure accuracy between physical stock levels and the organization's enterprise management system.
Analyze supply chain KPIs including stock-turn ratios and out-of-stock percentages to identify operational trends and implement corrective action plans.

What is a Retail Supply Chain Coordinator?

A Retail Supply Chain Coordinator is a logistical operations specialist responsible for managing the seamless flow of goods from distribution centers to retail storefronts. By utilizing advanced inventory management software and demand forecasting tools, a Retail Supply Chain Coordinator ensures optimal stock levels to prevent out-of-stock scenarios. Their work is central to maintaining retail efficiency, minimizing supply chain bottlenecks, and maximizing the availability of products that drive overall store profitability.

What does a Retail Supply Chain Coordinator do?

On a typical day, a Retail Supply Chain Coordinator analyzes sell-through data to trigger automated replenishment orders and communicates with warehouse managers to track inbound shipment milestones. They resolve logistics discrepancies, audit inventory cycle counts within POS systems, and coordinate with regional buyers to align product arrivals with store-specific promotional calendars. By maintaining real-time visibility across the supply chain, they help stores meet daily sales targets while keeping operational costs within budget.

Key responsibilities

Manage daily inventory replenishment workflows by analyzing sales velocity and lead times within our ERP and supply chain software platforms.
Collaborate with warehouse logistics teams to track inbound shipment manifests and resolve discrepancies in order quantities or delivery timelines.
Conduct weekly audits of inventory cycle counts to ensure accuracy between physical stock levels and the organization's enterprise management system.
Coordinate with regional merchandising teams to ensure seasonal product assortments are delivered to stores according to established store floor plans.
Analyze supply chain KPIs including stock-turn ratios and out-of-stock percentages to identify operational trends and implement corrective action plans.
Serve as the primary point of contact for store managers regarding shipping delays, damaged merchandise claims, and complex supply chain inquiries.
Optimize internal distribution routes and transfer protocols to ensure efficient product movement between high-volume and low-volume retail store locations.
Prepare comprehensive monthly logistics reports for leadership, detailing inventory health, transit efficiency, and recommendations for improved stock-flow processes.

Requirements and skills

Proven 3+ years of experience in retail logistics, inventory management, or supply chain operations within a multi-site retail environment.
Advanced proficiency in ERP systems such as SAP, Oracle NetSuite, or Microsoft Dynamics 365 for tracking inventory across multiple locations.
Strong technical skills in data analysis using Microsoft Excel (pivot tables, VLOOKUPs, data modeling) to forecast replenishment needs.
In-depth understanding of retail supply chain methodologies including Just-in-Time (JIT) inventory, safety stock calculation, and vendor-managed inventory.
Exceptional ability to communicate logistical constraints and operational updates clearly to cross-functional stakeholders including buyers and store managers.
Professional certification such as APICS CSCP (Certified Supply Chain Professional) or CLTD is highly preferred for candidates in this position.
Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related analytical field is strongly preferred.
Ability to manage high-pressure, time-sensitive situations such as seasonal peak demand periods, holiday inventory spikes, and emergency supply chain disruptions.

FAQs

What does a Retail Supply Chain Coordinator do on a daily basis?

A Retail Supply Chain Coordinator spends their day monitoring inventory levels across multiple storefronts, reconciling shipping manifests, and analyzing sales data to initiate replenishment orders. They act as the vital link between vendors, distribution warehouses, and the retail floor, ensuring that the right products arrive at the right time. Beyond data entry, they troubleshoot logistics issues, address shipping delays, and collaborate with merchandising teams to align supply with marketing campaigns.

What are the essential qualifications for a Retail Supply Chain Coordinator?

Successful candidates typically possess a degree in Supply Chain Management or Business, combined with hands-on experience using ERP software like SAP or NetSuite. Critical skills include high-level proficiency in Microsoft Excel for data analysis, an understanding of inventory control methodologies, and the ability to interpret complex logistics KPIs. Certifications such as the APICS CSCP are highly valued, as they demonstrate a deep technical understanding of modern supply chain best practices.

Who does a Retail Supply Chain Coordinator work with in an organization?

This role is highly collaborative, requiring daily interaction with warehouse and distribution center managers to track incoming freight. A Retail Supply Chain Coordinator also works closely with regional buyers and merchandising managers to coordinate product launches and seasonal transitions. Furthermore, they support store managers by providing clear communication regarding shipment arrivals, backorders, and inventory discrepancies, ensuring the retail operations team has the support they need to drive sales.

Why is the Retail Supply Chain Coordinator role critical to a business?

The Retail Supply Chain Coordinator is essential because they directly impact the organization's bottom line by balancing the cost of holding inventory with the need for product availability. By preventing stockouts and overstock scenarios, they ensure that retail stores operate at maximum efficiency and that customer satisfaction remains high. Their ability to optimize the supply chain pipeline reduces operational waste, improves profit margins, and ensures the brand remains competitive in a fast-paced retail market.