Job brief
We are looking for a detail-oriented Inventory Control Specialist to oversee the accuracy and flow of our retail inventory across our high-volume store locations. You will be the internal expert responsible for maintaining the integrity of our stock data, streamlining replenishment processes, and preventing revenue loss through proactive audit measures. If you are passionate about process optimization and enjoy solving complex logistical puzzles in a retail environment, we want to hear from you. This is an essential role for ensuring our customers find exactly what they need when they visit our stores.
Key highlights
- Execute daily and weekly cycle count programs to ensure 99%+ inventory accuracy across all high-value product categories.
- Analyze inventory discrepancy reports to identify patterns of shrinkage, mis-picks, or receiving errors within our ERP software.
- Manage the end-to-end stock replenishment process by reviewing automated reorder triggers against current sales velocity and seasonal trends.
- Implement effective loss prevention initiatives by monitoring high-theft items and optimizing security tag placement and display audits.
What is a Inventory Control Specialist?
An Inventory Control Specialist is a data-driven retail professional tasked with maintaining high-precision stock records and optimizing supply chain flow within physical store locations. By utilizing advanced Inventory Management Systems (IMS) and point-of-sale data, an Inventory Control Specialist ensures that product availability meets consumer demand while minimizing shrink and overstock situations. Their expertise in reconciliation, cycle counting, and vendor coordination is foundational to achieving the store's financial targets and operational efficiency.
What does a Inventory Control Specialist do?
An Inventory Control Specialist performs daily cycle counts to verify physical stock against digital records in systems like NetSuite, SAP, or Oracle Retail. They analyze sell-through rates to adjust reorder points, coordinate with logistics teams for inbound shipment processing, and investigate inventory discrepancies to identify root causes of shrink. Additionally, they work with store managers to implement loss prevention strategies and ensure that all shelf-stocking protocols align with current merchandising plans and seasonal sales initiatives.
Key responsibilities
- Execute daily and weekly cycle count programs to ensure 99%+ inventory accuracy across all high-value product categories.
- Analyze inventory discrepancy reports to identify patterns of shrinkage, mis-picks, or receiving errors within our ERP software.
- Manage the end-to-end stock replenishment process by reviewing automated reorder triggers against current sales velocity and seasonal trends.
- Collaborate with warehouse and logistics partners to reconcile inbound shipment manifests against physical receipts in the inventory system.
- Facilitate bi-annual physical inventory audits, coordinating with store personnel to ensure strict adherence to company-wide accounting standards.
- Implement effective loss prevention initiatives by monitoring high-theft items and optimizing security tag placement and display audits.
- Develop and distribute actionable inventory performance reports to store management to highlight stockouts, slow-moving SKUs, and overstock risks.
- Train frontline retail staff on proper POS usage, inventory adjustment procedures, and return-to-vendor (RTV) protocols to maintain data integrity.
Requirements and skills
- 3+ years of professional experience in retail inventory management, warehouse operations, or supply chain analytics.
- Advanced proficiency with retail-specific ERP/IMS platforms such as NetSuite, SAP, Oracle Retail, or JDA/Blue Yonder.
- Demonstrated ability to perform data analysis using Microsoft Excel (including VLOOKUPs and Pivot Tables) to track inventory KPIs.
- Deep understanding of retail loss prevention techniques, shrink reduction methodologies, and internal auditing best practices.
- Knowledge of supply chain fundamentals including lead-time management, safety stock calculation, and vendor performance monitoring.
- Professional certification such as a CPIM (Certified in Planning and Inventory Management) or CSCP from ASCM is highly preferred.
- Strong technical aptitude with handheld barcode scanners, RF devices, and modern point-of-sale (POS) hardware and software suites.
- Ability to clearly communicate complex data insights and operational requirements to non-technical stakeholders and store leadership teams.
FAQs
What does an Inventory Control Specialist do on a daily basis?
An Inventory Control Specialist is primarily responsible for verifying that physical stock matches the digital inventory records. On a daily basis, they conduct cycle counts, investigate inventory discrepancies, review sell-through reports to adjust replenishment orders, and coordinate with receiving teams to process inbound shipments accurately. They serve as the primary bridge between back-office inventory data and frontline retail availability.
What are the essential skills for an Inventory Control Specialist?
Key skills include advanced proficiency in ERP or inventory management systems like NetSuite or SAP, strong analytical abilities using Microsoft Excel, and a deep understanding of supply chain logistics. Soft skills such as attention to detail, process-driven problem-solving, and the ability to influence store staff to follow inventory procedures are also critical for success in this role.
Who does an Inventory Control Specialist work with regularly?
They work closely with store managers, regional merchandising teams, warehouse logistics partners, and loss prevention specialists. By maintaining an open line of communication with these stakeholders, the Inventory Control Specialist ensures that stock levels are aligned with retail sales strategies, promotional events, and historical demand trends.
Why is an Inventory Control Specialist important to a retail business?
An Inventory Control Specialist is vital because they protect the retailer's primary asset: its inventory. By reducing shrink and preventing stockouts, they directly increase profit margins and ensure a positive customer shopping experience. Their work prevents the financial waste of overstocking while ensuring that popular products remain available, directly driving store revenue.