Public Relations (PR)
An Internal Communications Specialist designs engagement strategies using platforms like Slack, Microsoft Teams, and newsletters to align teams with company goals.
We are looking for an Internal Communications Specialist to join our People team and help us build a more connected, transparent workplace culture. You will own the strategy and execution of our internal channels, ensuring our global workforce stays informed and energized about our evolving business goals. This role offers the opportunity to partner directly with executive leadership to draft corporate messaging and transform how we share information across the organization. If you are a storyteller with a passion for engagement and employee experience, we want to hear from you.
Key highlights
An Internal Communications Specialist is a strategic professional responsible for crafting and disseminating information that maintains employee alignment and corporate culture. By managing internal channels, from intranet portals and town hall meetings to digital newsletters and Slack workspaces, an Internal Communications Specialist fosters transparency across all departments. This role is pivotal in driving organizational change, boosting engagement, and ensuring that every team member understands the company vision and their specific role in achieving it.
An Internal Communications Specialist translates complex corporate initiatives into clear, accessible messaging that resonates across diverse teams. On a typical day, they author company-wide announcements, curate content for the internal portal using CMS tools like SharePoint or Notion, and organize interactive town hall sessions to facilitate leadership-to-employee dialogue. They also analyze employee survey metrics and feedback via platforms like SurveyMonkey or Qualtrics to measure the success of communication strategies, iterating on messaging to improve transparency and staff retention.
What does an Internal Communications Specialist do?
An Internal Communications Specialist serves as the bridge between leadership and the workforce by managing the flow of information across an organization. They create and maintain the channels used for employee updates, such as newsletters, Slack, and intranets. By aligning messaging with company goals, they ensure that employees are informed, engaged, and connected to the broader business mission.
What skills are required for an Internal Communications Specialist?
Key skills include professional copywriting and editing, familiarity with digital project management tools, and the ability to interpret engagement data. It is also critical to have strong stakeholder management skills to partner effectively with C-suite executives and HR leads. A deep understanding of internal messaging platforms like SharePoint, Slack, or Microsoft Teams is essential for technical day-to-day execution.
Who does an Internal Communications Specialist work with?
They work primarily within the People or HR department, but they also collaborate heavily with the executive team to shape leadership messaging. They frequently partner with internal IT or Operations teams to maintain communication platforms and work alongside marketing teams to ensure that internal branding aligns with the public-facing brand identity.
Why is an Internal Communications Specialist valuable to a company?
This role is vital for maintaining high levels of employee retention and productivity through consistent, transparent information sharing. By preventing information silos, they ensure that every employee understands their impact on the business. In times of change or crisis, their work is instrumental in maintaining morale, reducing rumors, and keeping the organization focused on its core objectives.